Remove content

Remove redundant, out-of-date content. Reduce clutter so that users can find what they need.

Created by: Digital Transformation Agency and National Archives of Australia
Reviewed: 1 March 2018

Why remove content

There are over 40 million GOV.AU web items across the internet today.

Reducing the clutter also helps to build user trust, maintain your digital estate and make search results better.

There are 5 steps to removing your content from the web.

Step 1: Get approval to remove
How to explain to content owners why their content should be removed.
Step 2: Create a removal plan
This is for a major removal of content. It involves people, time and responsibilities.
Step 3: Archive and record content
This is evidence of government business and is a Commonwealth record.
Step 4: Remove content from the web
After archiving, follow these steps when you take content off your website.
Step 5: Decommission a website
To decommission a website means to remove it from service.

Analyse, discuss and work out which content you need to remove. Do this with your stakeholders and development team.

Develop your strategy phase

Set the foundations

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